Health Optimising
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0330 223 6553
Knowledge base
General Information
Addresses
5
What is the address of the London Clinic?
What is the address of the Winchester Clinic?
Contact Telephone numbers
Any more Clinics other than London and Winchester in the UK?
How do I contact your head office?
Opening Hours
4
What are the opening hours of the London Clinic?
What are the opening hours of the Winchester Clinic?
What are the Health Optimising Cafe opening hours?
Are you still open during the Covid-19 pandemic?
General Appointment Information
3
What kind of appointment do I need?
How long does an appointment last?
What can I expect to experience in an appointment?
Health Optimising Blogs
43
Perfectly Healthy Picnics
Supporting Your Health In Immune Challenging Times
SAD. How To Beat The "Winter Blues"
A Healthy Stress Response
Breast Cancer Awareness
See all 43 articles
Clinical Questions
Patient Discovery Form and Call
1
Do you need help with which initial assessment is best for you?
Health Optimising
4
What is Health Optimising?
What is unique about Health Optimising?
How does Health Optimising work?
Do you offer a fertility service?
Acute Services
1
Do you have an acute service?
Health Assessments & Treatments
Health Assessments
6
The Heidelberg Test
Nutritional Profiler using OligoScan
HD Imaging Medical Thermography
Essential Health Assessment
Optimal Health Assessment
See all 6 articles
Health Treatments
11
What is the Rehabilitator using Papimi?
What is the Pulsed Plasma Light Treatment?
The Body Stimulator Automatic Exercise Machine
Therapeutic Mesotherapy & Biopuncture
What is Health Optimising NitricOxide?
See all 11 articles
Preparation for Appointments
Pre Appointment Preparation
6
Pre Appointment Preparation Guidelines - ASSESSMENTS
Pre-appointment Preparation Guidelines - TREATMENTS
The Heidelberg Test - Patient Preparation Guidelines
Optimal Health Assessment - Patient Preparation Guidelines
The Heidelberg Test - COMPULSORY APPOINTMENT INSTRUCTIONS
See all 6 articles
What Happens Next?
Next steps
4
What happens after my initial appointment?
What options have I got after my initial assessment?
How long before I receive my report?
How do I know who my Patient Care Assistant is?
Tests
2
Do I have to take tests on the day of the appointment or do I take them later?
When will my test results be back?
Charges and Financial
Payment
3
When/ how do I pay?
What methods can I use to pay?
Is my treatment covered on private health insurance?
Outline Charges
5
Do you charge for email consultations?
Do you charge for Telephone/Skype consultations?
Do you charge for Clinician OnCall consultations?
Do you charge for Remote Scanner Interpretations/ Responses?
How much does an appointment cost?
Cancellations
2
What is your appointment cancellation policy?
If I forget to prepare for my appointment and have to cancel, will I still get charged?
Patient Hub
FAQs
5
I get error 404 on Patient Hub?
My password does not work/my email is not recognised on Patient Hub log in?
How do I access my son/daughter/parent account on Patient Hub?
How do I access/use my Patient Hub?
I can't find my report in Patient Hub?
Supplements
FAQs
1
Where is the prescription for my supplements?
Health Optimising Products
Health Optimising Products
1
Health Optimising Water Purifier and Optimiser
Nutrition & Gut Health
The Nutritional Chef
1
Nutritional Chef Practical
Gut Treatments
1
Colonic Hydrotherapy
Nutrition Consultations
4
Optimal Nutrition Consultation
Personalised Nutritional Assessment
Weight Management Programme based on metabolic balance®
14-Day Guided Simple Cleanse
Bodywork
Bodywork Treatments
10
Therapeutic Yoga
Bowen Technique
Manual Lymphatic Drainage
Advanced Lymphatic Drainage
Traditional Chinese Sports Injury Treatment featuring Acupuncture and Therapeutic Massage
See all 10 articles
Natural Beauty and Skincare
Natural Beauty Assessments & Treatments
8
Facial Lymphatic Drainage
Cosmetic Mesotherapy & Biopuncture
Therapeutic Skincare Consultation
Natural Beauty Skincare Consultation
HydraFacial Combination Treatments
See all 8 articles
Skincare Products
1
ILOVESKIN
Well Mind
Mind Therapies
13
What is Health Optimising VoiceAnalysis?
Well Mind Assessment featuring Health Optimising VoiceAnalysis (VA)
Personal Coaching
Breakthrough Consultation
Personal Breakthrough Session
See all 13 articles
Services and Tests
Services
1
Blood Draw
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